From the moment your order is placed with us, it will take 1-2 business days to process and prepare your order. After which, it will typically take 1-3 business days for your order to arrive.

For international orders, please allow 7 - 24 business days to arrive, depending on where you're at.

We want you to love your jewellery, and if you’re not completely satisfied, we’ve got you covered. You can exchange your item within 14 days of delivery, provided it’s in its original condition and packaging. However, we don't process refunds and sale items are final sale.

To start a return, visit our Returns Portal or reach out to our support team. Please note that return shipping costs may apply.

Yes, our jewellery are hypoallergenic! They are safe for sensitive skin individuals. Our jewellery are free from nickel, lead and cadmium - all the metals that might cause a reaction on our skin.

Ethical sourcing is at the heart of our brand. We work exclusively with suppliers who follow Fair Trade practices, ensuring fair wages and safe working conditions.

Our gemstones are conflict-free, and we incorporate recycled metals whenever possible to reduce our environmental footprint. Transparency is a priority, and we continually evaluate our processes to uphold the highest ethical standards.

For tips and tricks, Jewellery Care.